PRIVACY POLICY
Protecting your privacy is important to us. The following guidelines set forth our general privacy practices and principles that apply to information we collect through our employees, associates and team members(collectively, "we," "us," "our,"). These guidelines are based on our business practices, applicable laws and regulations. This privacy notice also details choices available to you regarding the use of, your access to, and how to update and correct your personal information.What information do we collect?As part of providing products and services to you, we may collect information, including information, about you, your spouse, your dependents, or your business so that we may prepare your tax return. Personal information is data that can be used to identify you, your spouse, or your dependents individually. The information we may collect includes, but is not limited to:Where do we get this information?You provide most of the information we collect. We also receive information through certain digital technologies when you interact with us. Finally, other companies and government entities may share information with us.How do we use your information?We use your information to provide you the products and services you request and to enhance the services we are providing you and other clients. You may be able to revoke our collection of certain information (e.g., geo-location) through your browser or device.Who do we share your information with?The privacy and security of your information is important to us. We do not sell or rent your information (including your social security number). We may share your information to support the products and services you request. We may also share your information as permitted by law or with your additional consent. For example:How do we secure your information?The security of your personal information is important to us. We utilize administrative, technical, and physical safeguards to protect your information.How long do we keep your information?In accordance with applicable laws, we keep your information for as long as needed to serve you, maintain your account, as needed to operate our business, or to improve our offerings or develop new ones.Updating or deleting your informationIf you are a user of our free file web-based or software-based tax preparation programs and related services and certain personal account information (e.g., your e-mail address) changes, you may update the information by signing into your account. We cannot change information in your filed tax return. After proper identity verification, we will provide you with information about whether we hold any of your personal information.Opting-OutYou may choose to limit our use or our ability to share your information in certain circumstances. To opt-out of all communications, call us at number listed at the bottom of this page. You may, however, continue to receive e-mail communications related directly to the services and products you purchase, such as payment receipts and e-file status notifications.Accessing Our Services from Outside the United StatesWe process your information to provide the products and services you request and for our legitimate business interests, including marketing and tax preparation fraud prevention.Our services may be hosted on servers located in or out the United States. We also use service providers located in or out the United States to bring you our services. The transfer of your information to the United States is necessary to deliver our services. Please be aware that the laws in the United States may not provide the same level of protection to your personal information as your home country.If you are accessing our products or services from the European Union, you have certain rights regarding the processing of your personal data. For instance, if the information you provide contains special categories of personal data, we will only process it with your explicit consent, which can be withdrawn at any time. You have the following additional rights:• You have the right to access and correct your information.• You have the right to obtain erasure of your information, object to or restrict processing activities related to your information, or withdraw your consent to the processing of your information after you have provided it.• You have the right to obtain a copy of your information in a structured, commonly used, machine readable format.• You have the right to lodge a complaint with your local supervisory authority regarding our processing of your information.To exercise your rights, or if you otherwise have questions about the processing of your personal data, you may contact us via email or phone using the contact information listed at the bottom of this page.Privacy Notice UpdatesWe may update this Privacy Notice to reflect changes to our information practices. If we make a material change to this Privacy Notice, including a material change in the way we use any personal information collected, we will notify you by using one of the following methods at least thirty (30) days prior to the effective date of such change: (1) we will post a notice on our website describing the change; or (2) we will send you an email notifying you of the change.Effective DateThis Privacy Notice is effective January 1, 2019